Error messages

Message on the Display

Cause

Solution

This stitch number does not exist.

  1. Check the entry and enter the new number.

Selection of stitch patterns not possible in Combi-mode.

  1. Check the entry and enter the new number.

The stitch number cannot be selected in Combi-mode.

  1. Select other stitches.

The selected needle and stitch plate cannot be used in combination.

  1. Check whether the correct needle and stitch plate are attached.
  2. Exchange the needle and select it in the user interface.
  3. Exchange the stitch plate and select it in the user interface.

The winding unit is activated.

  1. Deactivate the winding unit.

The thread indicator is deactivated.

  1. To switch on both thread indicators, tap Confirm.
  2. To keep the thread indicators switched off, tap Cancel.

The main motor is not running.

  1. Turn the handwheel clockwise until the needle is at its top position.
  2. Remove the stitch plate.
  3. Remove the thread remnants.
  4. Clean the hook.
  5. Remove the hook and make sure that there are no pieces of broken needle points on the magnetic back of the hook.

The upper thread is used up.

  1. Insert a new thread spool.
  2. Rethread.

The upper thread is broken.

  1. Rethread.

The bobbin thread is used up.

  1. Remove the empty bobbin, wind it again and reinsert it.

The threader lever is not raised.

  1. Raise the threader lever.

The buttonhole lever does not touch the buttonhole foot with slide (RJ).

  1. Pull the buttonhole lever down as far as possible until it engages behind the bracket.

The buttonhole lever is not pulled down.

The feed dog is lowered.

  1. Pull the buttonhole lever down as far as possible until it engages behind the bracket.
  1. Raise the feed dog.

The needle moves sideways.

When the stitch plate is exchanged, this illustration appears because the needle is likely to move.

The needle moves upwards.

  1. Check whether there are any external objects near the stitch plate.
  2. To raise the needle, tap Confirm.

500,000 stitches have been sewn with the machine since the last cleaning advice.

  1. Clean the machine.
  2. For reference to cleaning to be made again after switching on the machine, tap Cancel.

The machine has reached a stitch count of 4,000,000 since the last maintenance by a bernette dealer.

  1. Contact your specialized bernette dealer to have the machine maintained.
  2. For reference to maintenance to be made again after switching on the machine, tap Cancel.

The automatic thread cutter is malfunctioning.

  1. Tap Confirm.
  2. Clean the thread catcher.
  3. Contact your bernette dealer if the problem still occurs.